It’s also possible to switch accounts on the Your Phone app (on your PC) instead. If it differs from the one on your PC, tap Sign Out and then sign back in with the proper credentials matching with the one you used on your PC. On the subsequent screen, tap Accounts, and you should see the Microsoft ID that you’ve signed in with listed within. To check if you’ve signed in with a different ID on your mobile after initial set up, load up the Your Phone Companion app, and then tap the Settings icon.

Otherwise, your PC won’t connect to your mobile. You need to use the same Microsoft Account on the Your Phone Companion mobile app like the one used on your Windows user account.

Just run through the checklist below, and you should be connected in no time. When running into issues with connectivity, the Your Phone app on your PC displays the ‘We Can’t Connect to Your Phone’ error message. Tap or click here for five more Windows 10 tricks.Note: ‘Your Phone’ refers to the app on your PC, while ‘Your Phone Companion’ refers to the one on your mobile. With the right phone and PC, you can even mirror your phone’s screen onto your desktop monitor. Join a video conference, answer a text and send a recent photo to your group chat. Now you can enjoy many of your phone’s conveniences without having to touch or even look at it. Accept the permissions to allow your PC to access your phone.Use the companion app’s camera on your Android phone to scan the QR code on your PC.Open a browser to aka.ms/linkphone on your PC to get the code. You’ll be prompted to scan a QR code with your phone.Sign in to the companion app with your Microsoft account.If you’re using a Samsung Galaxy, you’ll be asked to open Link to Windows instead, which is pre-installed on your phone. Open a browser on your Android phone and go to and download the Your Phone Companion app.Make sure you’re signed in to your Microsoft account on your PC first.You can also start the process from your phone:

RELATED: Quick fix for one of the most annoying Windows 10 problems Accept the device permissions and your phone is now linked to your PC.Grab your phone and you should have a camera screen open within the companion app.Back on your PC, select the checkbox for I have the Your Phone Companion app installed on my phone, then Pair with QR code.Tap or click here to learn how to scan a QR code on your Android without using any apps. Sign in to your Microsoft Account on your phone and you’ll get a QR code.Open a browser on your Android and go to aka.ms/yourpc to do this. You’ll be prompted to install or open the companion app on your Android phone.If you don’t have one, you can create one at /account. Open the Your Phone app and select Android from the list.Now that you’re all set up, here’s how to link devices starting with your PC:

Phone companion link